We want you to love your piece. If something isn't quite right, you can return or exchange it easily.
Return window
You have [30] days from the date of delivery to request a return or exchange.
Conditions
- Items must be unworn, undamaged and in their original condition.
- Items must be returned in their original packaging, with all tags and accessories.
- Proof of purchase (order number) is required.
- Items bought on final sale and gift cards cannot be returned.
How to return an item
- Contact us with your order number and the item(s) you would like to return.
- We will send you the return instructions and address.
- Pack the item securely and ship it back to us. We recommend using a tracked service.
- Once we receive and inspect your return, we will process your refund or exchange.
Exchanges
Want a different size, colour or model? Exchanges are available within the same [30-day] period, subject to stock availability.
Refunds
Approved refunds are issued to the original payment method within [5–10] business days after we receive your return. Original shipping costs are [non-refundable / refundable].
Return shipping costs
Return shipping costs are [paid by the customer / covered by us], unless the item arrived damaged or faulty.