Every piece is made to last. That's why all our products are covered by a warranty against manufacturing defects.
Warranty period
All products are covered for [12 months] from the date of delivery.
What is covered
- Defects in materials and workmanship
- Watch movement failures under normal use
- Faulty clasps, links or hinges
What is not covered
- Normal wear and tear, such as scratches or fading of the finish over time
- Damage caused by accidents, impacts, misuse or improper care
- Water damage beyond the stated water resistance
- Battery replacement
- Repairs or modifications made by third parties
- Loss or theft
How to submit a warranty claim
- Contact us with your order number.
- Describe the issue and include clear photos or a short video.
- Our team will review your claim within [2–3] business days.
- If approved, we will repair or replace your item free of charge.